What they wanted : Asian Paint wanted us to create a e-learning module that aims at improving communication of their internal team with the people they work with. They wanted a module that encompasses grounding in the principles and practice of effective communication which includes understanding body language and active listening and questioning techniques. This module also had to highlight the basic principles of effective writing that gave the learner the confidence to put their thoughts and ideas into words. It also had to cover the importance, and different forms, of effective business communication and how a learner could choose the right one to use in different situations. Their internal staff often had to persuade and negotiate as part of their communications with other people. This module had to provides an useful overview of the factors and techniques that will help learners to achieve a positive and equitable outcome.
What we created: