Your customers can raise service requests using their own devices. Or, you can raise requests for them. Fill in customer details, and assign a service agent. The customer and service agent would get notified. Your job is done.
You and customers get real-time updates about the service status. See where the service agent has reached, know if the servicing has completed, and what is the invoice amount. Get instant feedback from customers about the quality of service.
Access information of all the stakeholders of your service network. Manage your staff, service partners, and customer, using a single portal. Get notified when the status of service requests change. Add, update, or remove users from the system, easily.