Best Field Service Management (FSM) System Software | PING | Shezartech
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Ping is a complete field service management software. It is customizable and secured. Ping makes it easy for customers to raise a service request. Providing facility to manage your entire service network centrally, it makes the process hassle-free for you. Ping also provides real-time insights about service requests. The application facilitates raising requests on customers’ behalf, service rescheduling by customers and service agents, and invoicing. Ping works with both Android and iOS. That makes Ping your ideal after sales service software.

Raise Request

Your customers can raise service requests using their own devices. Or, you can raise requests for them. Fill in customer details, and assign a service agent. The customer and service agent would get notified. Your job is done.

Real-Time Updates

You and customers get real-time updates about the service status. See where the service agent has reached, know if the servicing has completed, and what is the invoice amount. Get instant feedback from customers about the quality of service.

Centralized Management

Access information of all the stakeholders of your service network. Manage your staff, service partners, and customer, using a single portal. Get notified when the status of service requests change. Add, update, or remove users from the system, easily.

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